Why Good Service Matters

I recently got back from Orlando for the Association of Corporate Counsel’s Annual Meeting 2012, which is the largest gathering of in-house counsel in the world. I co-presented a session entitled “ A Technology Primer for the Non-tech Lawyer” with Harold Federow and James Nelson, which received positive feedback. While certainly tiring, the rest of the event was packed with information and opportunities to network… well, at least for most people…

Continue reading “Why Good Service Matters”