Looking for Sanity in SaaS Contracts (Part 3 of 5)
A few more thoughts:
Understand the Industry Standards
Know the industry standards. I already talked about limitation of liability and indemnity the last time around, but this applies to a lot of other terms too. The SaaS/cloud industry is not that difficult to understand. Want some easy advice? Log onto salesforce.com and read their master services agreement. That will give you an idea of what the rest of the industry is like.
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